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Sales Operations Manager



Sales & Business Development, Operations
Posted on Wednesday, March 6, 2024

About Alethea

Founded in 2019, Alethea is a tech company that detects and mitigates instances of disinformation and social media manipulation to help clients navigate the new digital reality. We protect clients from the threat of disinformation that targets brands, reputations, employee safety, or financial bottom lines through our industry-leading investigation and remediation services.

Position Summary:

We are seeking an independent, obsessively detail-oriented Sales Operations Manager to design and build our sales team processes. This individual will introduce systems to a sales team on a greenfields site and bring longed for discipline, data and processes to the team. They will also play a key role in driving efficiency, providing insights, and supporting the overall success of our sales team.


  • Sales Processes:: Collaborate with leadership to design, implement, and improve sales processes and workflows.
  • Data Analysis and Reporting: Develop and maintain sales performance dashboards and reports to provide actionable insights. Analyze sales data to identify trends, opportunities, and areas for improvement.
  • Sales Forecasting: Work closely with leadership to create accurate sales forecasts.
  • Sales Technology: Oversee the implementation and administration of sales technology tools, including CRM systems. Provide training and support to the sales team on the effective use of sales tools.
  • Sales Training and Onboarding: Collaborate with leadership to develop and deliver sales training programs.Onboard new sales team members, ensuring integration into processes and tools.
  • Sales Compensation: Work with finance to design and administer sales incentive programs.
  • Process Documentation and Compliance: Document sales processes, procedures, and policies to ensure consistency and compliance.


  • Bachelor's degree in Business, Sales, or a related field. MBA is a plus.
  • 5+ years experience in sales operations or a similar role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Proficient in CRM software and other relevant sales tools.
  • Demonstrated ability to manage projects and drive process improvements.

Compensation and Benefits:

  • Salary and stock options are negotiated based on experience.
  • Healthcare at the gold-tier level, dental, and vision is fully funded by the employer. 50% of dependent coverage is provided by the employer.
  • Unlimited vacation, sick leave, including office closure between Christmas and New Year’s, and extended holidays at Thanksgiving and the 4th of July.
  • Employer sponsored 401k with a 3% match.
  • Hybrid work environment, with 3 days per week required in office in Washington, D.C or New York.

Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.